Nothing is more exciting to tech lovers than the idea of brand new technology and emerging trends. With 2021 on the horizon, tech will play an important role in helping businesses tackle the challenges of the year ahead. Read on to learn about the top tech trends for 2021.

Try These Top 5 Tech Trends For 2021

  1. Augmented Reality (AR) 

AR remote applications will continue to grow in 2021. In fact, AR content and software are expected to grow at over a 100% consumer growth rate between 2021 and 2025, reaching US$20 billion in total revenue in 2025. Here are some ways that AR will continue to boom in 2021:

  • Complex manufacturing: The manufacturing sector has seen major growth because of AR. Engineers and operators can use AR glasses on the plant floor to help diagnose problems and manage configurations. With intricate design plans available in a heartbeat, manufacturing is faced with less downtime for difficult repairs. Increased productivity = more revenue!
  • Education: Educators and students have been faced with very difficult situations recently. Even the most seasoned teaching veteran has had to rethink the way they teach. Using AR in schools replaces the need for materials like textbooks. AR can also transform the remote learning experience by increasing accessibility and student engagement.
  • Remote expert assistance: AR allows experts to connect with multiple people all over the world. The quality of service is improved because technicians have instant access to any expert they need
Tech Trends For 2021
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  1. Virtual Reality (VR) 

Virtual reality is a 3-D, computer-generated environment that can be explored and interacted with by a person. By 2021 it’s predicted that there will be 57.1 million VR users in the US. Making it one of the hottest tech trends for 2021. 

Enterprises are poised to create digital 3-D experiences for customers and, in doing so will have first-mover advantage. Here are some unique ways that VR could change the face of some businesses:

  • Education: By introducing VR into the classroom (as well as the remote classroom), students are more engaged and learning becomes fun. From virtual field trips to working in high-tech labs, VR can improve the exposure that students have to in-demand jobs, like those in STEM (i.e. Science, Technology, Engineering, Math). 
  • Healthcare: VR is transforming healthcare. From medical training to disease awareness, medical professionals are able to improve patient treatment.
  • Home entertainment: Home entertainment has come a long way from the days of the rabbit ears. VR can bring a home theatre experience right to the customer, no matter their environment. Oculus Rift headsets, for example, provide an immersive experience for gaming, simulation and movie watching. 
  • Retail: VR allows customers to try-on clothing or glasses. But businesses of all shapes and sizes can get creative and think about how to demo their product or service using this technology to show value upfront. From choosing paint colours to deciding if furniture will fit, VR can change the way customers make purchase decisions.
  1. Conversational AI 

Over the next five years, the conversational AI sector will grow from $4.8 billion to $13.9 billion. Chatbots that run on conversational AI present many different benefits, depending on your company’s specific use case. Here are two example sectors that are being transformed by conversational AI:

  • Healthcare: Chatbots in healthcare can help remove or minimize time spent on administrative tasks. These automated systems can help to improve disease prevention, decrease human error and give healthcare workers more time for the care they provide the most value delivering. 
  • Finance: Using chatbots in the financial sector allows customers to get answers quickly. For example, chatbots can help respond to common questions about services, investments, or how to apply for a lending product. On top of that, the chatbot itself is a listening channel to better understand customers.
  1. Data Storage in the Cloud 

2021 will continue to see an increasing surge of enterprises — even governments — moving workloads to the cloud. Businesses will be looking for increased data storage in the cloud, which will minimize both cost and physical space requirements in the long run. 

To highlight this tech industry’s growth, one particular cloud data warehouse firm, Snowflake, saw a nearly 112% gain by the end of its second trading day. The shift to the cloud also means rebuilding and optimizing stacks so that businesses can achieve a cloud-native implementation.

  1. Cyber Security 

Cyber security is an ever-increasing necessity. Security threats are at an all-time high, and breaches have increased by 11% since 2018 and 67% since 2014. Here are some example companies on the cusp of this technology that are working hard to protect businesses well into 2021:

  • Scanta protects machine learning algorithms from security attacks. The company also works to make a safer conversational experience for companies that employ virtual assistants. 
  • Terranova Security has become a global leader in cyber security awareness. They have over 10 million users and have over 1000 successful phishing and security awareness programs.
  • Packetlabs Ltd offers a variety of services including web and mobile application testing, social engineering, infrastructure penetration testing, and source-code reviews. This Canadian company has clients from a variety of industries. 
Tech Trends For 2021
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Incorporate Tech Trends For 2021 Into Your Business

Keeping ahead of the game in technology is essential for any business. It sets you apart from the competition and it often results in efficiencies over time. Each one of these five tech trends for 2021 will pay dividends to your business, but one of the lowest-risk options is the implementation of conversational AI chatbots. Wondering how to capitalize on conversational AI without the worry of budget overruns or tech that puts your team on-edge from a security standpoint? Reach out to a Chatbot Consultant today to discuss your company’s exact use case.