In order to improve the interaction process between restaurant holders and their clients, Fetchh knew they needed to create something unique and innovative.

fetchh
fetchh

Fetchh is an English chatbot startup, who’s Facebook Messenger chatbot was created for café lovers who did not want to wait in line or miss out on the freshly baked, first come first serve dishes.

fetchh

Most days you are rushing through life, the modern world demands it. The faster a transaction can happen, the happier everyone is. Which is why Fetchh knew they needed to solve the proble of people wasting time waiting in resturant and cafe queues. Waiting to order their favorite foods or even having to download multiple apps is unnecessary for ordering food.

fetchh

The goal was to simplify the process of managing restaurants, making it easier for the cafe owners, employees and even the market stall owners.

The goal was to solve the problem of clients wasting their valuable time waiting in queues.

fetchh

Fetchh started looking for a company that could help them create a product that would fix this growing problem. After doing their research, they discovered BotsCrew and knew their knowledge of the restaurant industry was a perfect match. Fetchh trusted the team and knew they could fully rely on them during the development process.

fetchh

BotsCrew is the global leader in Chatbot Development with offices in London, UK, and Lviv, Ukraine. Founded in 2016, BotsCrew designs and develops custom AI chatbots to help small and medium enterprises bring stellar customer experience to their markets.

fetchh

With a relationship built on trust, BotsCrew and Fetchh collaborated as teams and discussed the different possibilties for the future of the chatbot. After many discussions and ideas from both Fetchh and BotsCrew, the teams where about to create a product that brings true value to the restuarant industry.

Fetchh Facebook Messenger Chatbot: a mashup of social, mobile, and instant messaging power – which is exactly the direction that marketing is going in.

A great solution for people who have a busy life and very little time, it is a cashless process and is a quick and easy pickup experience for anyone who uses it. It also makes it easier to follow café and market trends, so you always know what is fresh, new, or straight out of the oven. Automation and optimization of the whole working process.

fetchh

Chatbots are equally popular among millennials and baby boomers.

Mobile Markers
fetchh

Originally, BotsCrew started the development process with the solution being one simple functionality: one chatbot for one restaurant, where you can view the menu, place your order and pay for your food. However, once the project got started and ideas began to flow, they decided to go further and make a platform for multiple restaurants. BotsCrew and Fetchh had the vision for this bot to be useful for both the customers and the owners of the restaurant, and so they divided Fetchh into a user bot and an admin bot.

Fetchh had no doubts and trusted BotsCrew to create a UX design that they knew would be the best for this chatbot and that Fetchh would love.

The result is a unique and innovative chatbot that is now starting to become popular. In fact, if you want to chat with Fetchh, you can do so here.

Fetchh may be connected to one Facebook page, but in a single chatbot it unites a lot of restaurants. It is without a doubt one of the most prospective startups because it reduces and takes away routine work and due to this, it helps improve the interaction process between a customer and their favorite café.

Read more case studies here.

When creating a virtual assistant chatbot, it is important to know the platform you want to use to take the most advantage of your market. As an immigration law firm, EXEO knew their future clients were looking for them on Facebook and could answer a lot of their pre-call questions by utilizing their messenger service. The questions asked for each application can be quite a time consuming and repetitive process, making a virtual assistant chatbot the perfect solution to saving time and clients money. Working with BotsCrew, they were able to develop the first Canadian Immigration Virtual Assistant Chatbot.

Virtual Assistant Chatbots create ease for clients to make sure they are heading in the right direction, without waiting on hold.

EXEO is a law firm based out of Montreal, Quebec, Canada and provides top-notch immigration services and years of experience. The motto at EXEO is Immigration Made Simple and could be more simple than having the answers at your fingertips. Whether it for work, study or visiting, they will help you discover your A to Z’s of immigration. A true team of professionals ready to help, including their new virtual assistant chatbot.

EXEO deals with many legal issues concerning business immigration, including which programs they would be able to apply for. These questions can be quite time consuming for someone already short on time. They needed a way to optimize the process of the first 15 minutes of a conversation with a lawyer. When looking at their data they realized a large portion of their new clients were coming from Facebook; an easy way to answer a large portion of repetitive questions and keeping lawyers available to start new files.

64% of internet users say 24-hour service is the best feature of chatbots.

Small Biz Genius

Knowing they wanted their virtual assistant chatbot to be based on Facebook Messenger EXEO hired experts in the chatbot development area. The chatbot would need to answer FAQs and provide any information covering the process that would be required to immigrate to the country. They knew just what they wanted and studied their United States competitors to make sure they created the most superior virtual assistant chatbot in the industry.

Training and testing were important steps in the creation of the IVA. The Q&A team aimed to make the chatbot flawless and provide a clean product.

BotsCrew is the global leader in Chatbots Development with offices in London, UK, and Lviv, Ukraine. Founded in 2016, BotsCrew designs and develops custom AI chatbots to help small and medium enterprises bring stellar customer experience to their markets.

Creating the first virtual assistant chatbot for Canadian Law Immigration was a process of creation and testing, using rich AI chatbot building experience. The BotsCrew team was focused on developing a chatbot flow as simple and understandable as possible, especially since the immigration process itself is already confusing.

Thousands of engaged users connected with the IVA and over 200 questions were answered, creating a massive database and more time saved, in fact, 83% of questions asked were answered by the virtual assistant chatbot.

“BotsCrew created value at the very first communication with us.”

FRANCIS TOURIGNY

BotsCrew provided advice and professional recommendations to EXEO based on rich AI chatbot building experience and the newest market trends. The team developed a chatbot with great NLP abilities and a smooth UX design. EXEO provided all required content and helped BotsCrew with designing the user experience. Their UX designer’s target was to make the chatbot flow as simple and understandable as possible. Using Skype and email to always be connected.

Read more case studies here.

This case study focuses on the Virgin Holidays Travel Chatbot, a custom build Facebook Messenger bot that helped travellers rid their Monday Blues and enjoy the California coast by offering and answering questions regarding excursions. As you will read below the campaign was a major success, winning awards and selling out overnight.

Virgin Holidays
virgin holidays travel chatbot

Virgin Holidays is a British company within Sir Richard Branson’s Virgin Group and was formed in 1985. It is the largest and most successful transatlantic tour operator and market leader for travel to the USA and the Caribbean.

virgin holidays travel chatbot

Virgin Holidays decided that they needed to change the mindset of Blue Monday, from the most depressing day of the year to the most exciting. The company knew the best way to fight the blues was to say “Screw it, let’s do it”, and create a Californian travel buddy.

virgin holidays
virgin holidays travel chatbot

Virgin Holidays knew they needed to work with a team that could accomplish their main goals. Create a chatbot that sounded like a true Californian and increase booking experiences offered for each location or personal vibe.

“The chatbot’s focus was to engage, spark the interest, and lead people to book one of many $1 experiences that Virgin Holidays was offering.”

virgin holidays travel chatbot

BotsCrew is the global leader in Chatbots Development with offices in London, UK, and Lviv, Ukraine. Founded in 2016, BotsCrew designs and develops custom AI chatbots to help small and medium enterprises bring stellar customer experience to their markets.

Virgin Holidays
virgin holidays travel chatbot

After the chatbot launch, Virgin Holidays sold all their experience offers in just one day. The chatbot had massive success with the audience: in a short time frame the chatbot received tons of messages. The users loved the Cali-bot, and the campaign had a huge success. Also, Virgin Holidays received a Best Audience Engagement Campaign for the “Screw it, Let’s do it” campaign supported by Cali-bot.

“I believe we can all shake away the blues by focusing on the positive and fun things that are happening in the world. Here are some wonderful activities going on within the Virgin world, which I’d like to share with you today to make you smile.” 

Founder of Virgin Group, Richard Branson
virgin holidays travel chatbot

In the design stage BotsCrew focused on the tone of voice and flow, using data that Virgin Holidays provided, they created a friendly, chill, and positive chatbot personality named, Cali-bot. The chatbots focus was to engage, spark interest, and lead people to book.

Read more case studies here.