Once a project kicks off, the emerging technology implementation journey begins. Whether the project methodology is Agile/Scrum or more traditional, every ChatC Group implementation includes a dedicated account/project manager who collaborates with vendor and enterprise leaders and their PM’s.
We actively engage with our vendors and clients throughout every project to ensure team and strategy alignment. Every ChatC Group account/project manager has subject matter expertise, consequently, we understand what the project requires. We actively consult and problem solve with project teams from project start to finish.
And, as projects conclude, we ensure a smooth hand-off from vendor to business followed by a post-implementation vendor assessment.